1. Overview

At Mates Tastes, we respect your privacy and are committed to protecting your personal information.

This policy outlines how we collect, use, and store your information when you use our website or place an order.

2. What We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Your address
• Delivery address
• Order details (including dietary requirements and preferences)
• Payment information (processed securely via third-party providers)

3. How We Use Your Information

We collect your information to:

• Process and deliver your order
• Manage group orders and attendee responses
• Communicate with you about your order
• Improve our products and services

We only use your information for purposes directly related to your interaction with Mates Tastes.

4. Payments

All payments are processed securely through trusted third-party providers.

We do not store your full payment details on our servers.

5. Sharing Information

We do not sell or trade your personal information.

We may share information with:

• Payment providers (to process transactions)
• Delivery services (to fulfil orders)
• Service providers who help us operate our business

All third parties are expected to handle your data securely.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

7. Cookies & Website Data

Our website may use cookies or analytics tools to improve your experience and understand how our site is used.

You can adjust your browser settings to refuse cookies if you prefer.

8. Access & Updates

You can request access to or correction of your personal information at any time by contacting us.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this policy or your data, please contact us via our website or email info@matestastes.com.au.